Wallflower Space

Privacy Policy

Last updated: June 2026

At Wallflower Space, we're committed to protecting your privacy, confidentiality, and dignity, both during sessions and while handling your personal data. This policy outlines how we collect, store, use, and protect your information in accordance with applicable Indian privacy laws and ethical practice guidelines.

1. What Information We Collect

When you book a session, fill out an intake form, or reach out via email, we may collect:

  • Your full name and contact details (email, phone number)
  • Demographic details (age, gender, location)
  • Brief mental health history or concerns
  • Session notes and assessment data (where applicable)

2. How We Use Your Information

Your data is collected:

  • To schedule and conduct therapy sessions
  • To tailor sessions to your needs and track progress
  • For invoicing, record-keeping, and regulatory compliance

We never use your personal information for advertising or marketing without consent.

3. How Your Data Is Stored

  • Data is stored securely in encrypted digital folders or password-protected systems.
  • Emails are accessed only by your therapist.
  • Intake and consent forms are stored via secure forms with no access to anyone other than your therapist.
  • Session notes are stored digitally and are not shared with any third parties unless required by law (e.g., risk of harm).

4. Confidentiality & When It May Be Breached

All information you share in therapy is confidential. However, we may break confidentiality under these limited conditions:

  • If there's a serious and immediate risk of harm to yourself or others
  • If required by law or court order
  • If there's suspected abuse of a minor or vulnerable person

Whenever possible, you will be informed before any such disclosure is made.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Withdraw your consent
  • Request deletion of your data (unless legally required to retain it)

To exercise any of these rights, write to us at hello@wallflowerspace.com.

6. Third-Party Services

We use trusted platforms (e.g., Razorpay, Tally Forms, Calendly/Pracflow, Google Meet) to streamline our services. These services have their own privacy policies which we recommend reviewing. We ensure all integrations meet basic security standards.

7. Questions or Concerns

If you have any questions or concerns about your data or privacy, please write to us at hello@wallflowerspace.com.